Subscription Policy

1. How the trial and the subscription work

• You pay a reduced one-off price (currently EUR 0.99) that includes ONE document photo, once, during the trial period shown at checkout (currently 7 days). If you need more photos — of the same document or another — you need to activate the membership.
• Unless you cancel before the trial ends, your subscription starts automatically at the monthly price shown at checkout (currently EUR 49.99/month, in EUR), with 30 photos a month. You can also activate it earlier from your account, under “My profile”: the first month is then charged at that moment and your allowance becomes 30 photos.
• The subscription renews automatically every month on the same day, until you cancel.
• The exact prices, the trial length and what your plan includes are always displayed on the checkout screen before you confirm the payment — what you see there prevails over the examples on this page.

2. How to cancel

You can cancel at any time, in one click and with no explanation: sign in at https://photofast.net/en/entrar with the username and password we emailed you, open “My profile” and press “Cancel my membership”. If you have lost that email, ask for it again at https://photofast.net/mi-pedido and we will send it to the address you bought with.

You can also write to support@photofast.net from the email address of your order, or use https://photofast.net/contact, and we will cancel it for you within one business day.

Cancellation takes effect at the end of the period already paid: you keep full access until that date, no further charges are made, and you can reactivate it from the same screen until then. We confirm every cancellation by email.

3. Failed payments

If a renewal charge fails, Stripe retries the payment automatically over the following days. If the payment cannot be completed, the subscription is suspended and no service is charged.

4. Refunds

Refunds are governed by our Money-Back Policy (/legal/money-back). Note that a refund does not automatically cancel the subscription: ask us to cancel it at support@photofast.net.